Privacy Policy – ec777 Pakistan Online Gaming Platform

1Introduction

This Privacy Policy describes how ec777 ("the Platform", "we", "us") collects, uses, stores and protects the personal information of players who register and use the ec777 platform at ec777.vin. It applies to all parts of the platform — Sports Betting, Live Casino, Slots and all account and payment functions — as well as to our mobile app where applicable.

When you create an account on ec777, deposit funds, place bets or contact our support team, you are sharing personal information with us. This Policy explains what that information is, why we need it and how we keep it safe. We want you to feel confident that your data is handled responsibly and used only for the purposes described here.

By registering an account with ec777, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as set out here. This Policy should be read alongside our Terms and Conditions.

If anything in this Policy is unclear, contact our support team — details are in Section 12. We're happy to explain any part of it in plain terms.

2Data We Collect

ec777 collects personal data in several ways — information you provide directly when registering or contacting us, and information that is automatically generated when you use the platform.

We collect only the data we genuinely need to operate your account, process your transactions and deliver a functioning platform experience. We do not collect data beyond what is described above.

3How We Use Your Data

The personal data ec777 collects is used for clearly defined purposes. We do not use your data for purposes beyond those listed here without your explicit consent.

• Account Management: Creating, maintaining and securing your ec777 account and login credentials.
• Identity Verification: Confirming that you are aged 18 or above and that your account details are accurate — particularly when processing withdrawals or responding to account queries.
• Payment Processing: Facilitating PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, Bank Transfer and other supported payment methods.
• Platform Security: Detecting and preventing fraud, multi-accounting, bonus abuse and other activities that violate our Terms and Conditions.
• Customer Support: Responding to your queries, resolving disputes and following up on account issues.
• Platform Improvement: Analysing aggregated, anonymised usage patterns to improve the betting experience, game selection and platform performance — particularly around Cricket and PSL markets.
• Legal Compliance: Meeting any record-keeping or reporting obligations that may apply to the operation of the platform.
• Responsible Gaming: Monitoring account activity to identify patterns that may indicate problem gaming, and to support players who activate self-exclusion or deposit limit tools.

4Payment Data and PKR Transactions

All financial transactions on ec777 are processed in Pakistani Rupees (PKR) . When you make a deposit via JazzCash, Easypaisa, Raast or Bank Transfer, or request a withdrawal, certain payment account identifiers are collected to process that transaction.

ec777 handles payment data with the following protections in place:

• Payment details are transmitted using SSL encryption at all times. Your financial data is never sent over unencrypted connections.
• ec777 does not store full bank account numbers, JazzCash PINs, Easypaisa passwords or any authentication credentials from your mobile wallet. Only the identifiers needed to route a transaction are retained.
• Payment data is used exclusively for processing your deposits and withdrawals — it is not used for any other purpose and is not shared with parties outside the payment processing chain.
• All payment methods supported on ec777 — including JazzCash, Easypaisa and Raast — have their own privacy and security standards. ec777 is not responsible for the data handling practices of those third-party payment processors once a transaction has been routed to them.

5Cookies and Tracking

ec777 uses cookies and similar tracking technologies on the platform to provide a functioning experience, remember your session and understand how the platform is used. A cookie is a small file stored in your browser that allows a website to recognise your device across page visits.

The types of cookies used on ec777 are:

• Essential Cookies: Required for the platform to function — they keep you logged in during a session and maintain your account state while betting or playing games. These cannot be disabled without breaking the platform.
• Functional Cookies: Remember your preferences such as language settings, display options and last-used payment method to make your experience smoother on return visits.
• Analytics Cookies: Collect anonymised, aggregated data about how pages are used — which sections are visited most, average session length and similar metrics. This data helps us improve the platform. No personally identifiable information is extracted from analytics cookies.
• Security Cookies: Assist in fraud detection by recognising devices associated with your account and flagging unusual access patterns.

Most browsers allow you to manage cookie settings — you can view, delete or block cookies through your browser preferences. Please note that disabling essential cookies will prevent ec777 from functioning correctly. On the ec777 mobile app, similar session tracking applies and is governed by this same policy.

6Data Sharing

ec777 does not sell your personal data to any third party. We do not share your information with advertisers, data brokers or marketing networks. Your data is shared only in the specific, limited circumstances described below.

• Payment Processors: Transaction data is shared with JazzCash, Easypaisa, Raast or relevant banking partners solely to process your PKR deposits and withdrawals. Only the minimum data needed to complete the transaction is passed.
• Identity Verification Providers: Where identity checks are required, your verification documents may be processed by a third-party KYC provider under strict data protection obligations.
• Game Content Providers: Slot and Live Casino game providers may receive a session token to load your game. They do not receive your full account details or payment information.
• Platform Infrastructure: Hosting, server and security service providers that support the operation of ec777 may process data as part of their service — all under contractual data protection obligations.
• Legal Requirements: Where ec777 is required by a valid legal process or authority to disclose specific data, we will comply to the extent required. We will notify the affected player where we are legally permitted to do so.

7Data Security

ec777 takes the security of your personal data seriously. Multiple layers of technical and procedural controls are in place to protect your information from unauthorised access, loss or misuse.

• SSL/TLS Encryption: All data transmitted between your browser or app and ec777 servers is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser address bar.
• Access Controls: Only authorised ec777 staff with a specific operational need can access player account data. Access is logged and audited.
• Password Security: Account passwords are stored using one-way cryptographic hashing. ec777 staff cannot see or retrieve your password in plain text.
• Fraud Detection Systems: Automated systems monitor account activity for unusual patterns including multiple logins from different locations, unusual bet volumes and suspicious payment activity.
• Secure Infrastructure: ec777 platform infrastructure is hosted in secured data centre environments with physical and network-level access controls.

While ec777 applies strong security measures, no online system can guarantee absolute security against all possible threats. You also play a role in keeping your account secure — use a strong, unique password and do not share your login credentials with anyone. If you believe your account has been accessed without your authorisation, contact support immediately.

8Data Retention

ec777 retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required to meet applicable record-keeping obligations.

• Active Accounts: Data associated with an active ec777 account is retained for as long as the account remains open and active.
• Closed Accounts: When an account is closed — whether at your request or by ec777 — certain data is retained for a period after closure for fraud prevention, dispute resolution and legal compliance purposes.
• Transaction Records: PKR deposit and withdrawal records are retained for the period required to support payment dispute resolution and platform auditing.
• Support Communications: Records of support interactions are retained for a reasonable period to assist with follow-up queries and quality assurance.
• Anonymised Analytics Data: Aggregated usage data from which individual players cannot be identified may be retained indefinitely for platform improvement purposes.

Once the relevant retention period has passed and there is no ongoing legal or operational need for the data, it is securely deleted or anonymised.

9Your Rights as a Player

You have clear rights in relation to the personal data ec777 holds about you. To exercise any of these rights, contact our support team with your account details and a description of your request. We aim to respond within a reasonable timeframe.

10Children's Privacy

ec777 is strictly an adult platform and is not directed at anyone under the age of 18. We do not knowingly collect personal data from anyone below this age threshold. If you are under 18, you must not attempt to register or use ec777 in any way.

If a parent or guardian becomes aware that a person under 18 has registered an account on ec777, they should contact our support team immediately. ec777 will close the account, investigate the registration and securely delete any personal data collected in connection with it as quickly as operationally possible.

11Updates to This Privacy Policy

ec777 may update this Privacy Policy from time to time to reflect changes in how the platform operates, new payment methods supported, updates to platform features or other relevant developments. When we make changes, we update the "Last Updated" date at the top of this page.

Material changes — those that meaningfully affect how your data is collected or used — will be communicated to registered players via the email address associated with their account, where reasonably practicable. For minor updates, the revised Policy will simply be published here.

Continued use of ec777 after a Policy update constitutes acceptance of the revised version. We recommend bookmarking this page and checking it periodically, especially if you have had a long gap between platform sessions. If you have any concern about a specific change, our support team is available around the clock to discuss it.

12Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the personal data ec777 holds about you, our support team is available 24 hours a day, 7 days a week — including during PSL season and major international Cricket events.

• Email: [email protected] (copy address manually — do not click)
• Support Hours: 24/7, all days including weekends and public holidays
• Response Time: We aim to respond to all data-related requests within 5 working days
• Language: English support available at all times

When contacting us about a data request, please include your registered email address and a clear description of your request so we can locate your account and respond accurately. For account closure requests, please also confirm your account username.

For responsible gaming support including self-exclusion and deposit limits, visit the Responsible Gaming page for full guidance.